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wifi not connecting to internet

This is a discussion on wifi not connecting to internet within the HTC Thunderbolt Help forums, part of the HTC Thunderbolt Support category; My wife's TB shows a strong wifi signal to our home router, but can't connect to the internet. My Eris can get on the net ...

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Thread: wifi not connecting to internet

  1. #1
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    wifi not connecting to internet

    My wife's TB shows a strong wifi signal to our home router, but can't connect to the internet. My Eris can get on the net ok. Anyone else seeing anything like this? Suggestions



  2. #2
    TBolt Informant
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    What brand/model router do you have?

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    Quote Originally Posted by acedzero View Post
    What brand/model router do you have?
    D-link dir615


    Sent from my Eris using Tapatalk

  4. #4
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    Quote Originally Posted by chassum View Post
    D-link dir615


    Sent from my Eris using Tapatalk
    Not sure, sorry

  5. #5
    Tbolt Operative
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    Connect to your router via a PC that is connected to your router. 192.168.1.1 in the web browser of choice will give you access. You will be prompted to enter a user name and password. Once you're in your router try and look to see if you can see the wirelessly connected device. Double check permissions on the phone in question. Let me know if you see anything in there that might look off.

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    Thanks. Poked around the router and saw a firmware update was available. The phone's connecting now, but I'm going to keep an eye on it. maybe time for a new router.

    Sent from my Eris using Tapatalk


 

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