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Phone will not power on.

This is a discussion on Phone will not power on. within the HTC Thunderbolt Help forums, part of the HTC Thunderbolt Support category; It's the weirdest thing. The phone was fine and I wasn't installing any new software. I was using a notoriously buggy app (Words With Friends) ...

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  1. #1
    TBolt Lurker
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    Phone will not power on.

    It's the weirdest thing. The phone was fine and I wasn't installing any new software. I was using a notoriously buggy app (Words With Friends) and it was crashing a lot, so I decided to reboot the phone because sometimes that seems to help. The phone shut itself down, but did not turn on afterward. It would not turn on when I held the power button. I figured it was out of batteries, but I just connected it to the charger and that's not the problem (not even an indicator light when I try to charge). So I opened the thing up and made sure the battery and the microSD card were in the right places and there wasn't any dust, but to no avail. To clarify, absolutely nothing happens when I try to power it on, the power button is working, and this is not the result of installing any software.

    So, what is wrong? Thanks so much for the help, everyone.



  2. #2
    TBolt Informant
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    just a few questions that might help people figure out whats wrong, and im curious myself, are you rooted? running any rom or kernal?

  3. #3
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    Nope, factory condition with a few mundane apps installed.

  4. #4
    *Rescue Squad*
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    try holding volume down and pressing power

  5. #5
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    Forgot to mention in the original post, but I did that as well. Just did it again to doublecheck - no luck.

  6. #6
    *Rescue Squad*
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    I would check to make sure your battery has not gone bad by trying with another one...go to a Verizon store if you need to and they will let you try one...

  7. #7
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    I'll go to a Verizon store and report back!

  8. #8
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    Turned out to be some sort of battery malfunction. Replacement was free. This issue has been resolved.

  9. #9
    Thunderbolt Ninja
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    good to hear....glad you're back up and running.


 

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