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I can't play any videos except for the ones I make on the phone

This is a discussion on I can't play any videos except for the ones I make on the phone within the HTC Thunderbolt Help forums, part of the HTC Thunderbolt Support category; Hey guys, having a quick problem that I don't really understand. When I take a video with the camcorder app, it shows up just fine ...

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  1. #1
    TBolt Lurker
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    I can't play any videos except for the ones I make on the phone

    Hey guys, having a quick problem that I don't really understand. When I take a video with the camcorder app, it shows up just fine in my gallery and I can play it whenever I want. But when I see a video in a webpage, the youtube app, or the google plus app, tapping the video (or long-tapping the video) does nothing. I think it believes it's just a jpeg.

    I'm stock unrooted right now, and gallery is my default app for viewing videos (i believe). Has anyone else encountered this?

    Searches I tried before making this post: "video won't load/play" "won't load/play video", "video + load" but it didn't turn up anything relevant.

    Thanks so much!

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  3. #2
    Thunderbolt Ninja
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    Try pulling the SIM card for about 2 minutes. I would also pull the SD card, and hopefully that will reset everything.


 

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