touchscreen problem

[trter10]

yep, same problem after the update. factory reset and not fixed either.

Welcome to the forum!

Is your phone still under warranty?

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[juanitorus]

Thanks, I wish it was under better circumstances. Probably not, I bought it in Apr last year. If it makes any difference, I am not rooted or any of that stuff too.

[trter10]

Thanks, I wish it was under better circumstances. Probably not, I bought it in Apr last year. If it makes any difference, I am not rooted or any of that stuff too.

Not sure what could be wrong then


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[juanitorus]

Yeah I wish I know what was wrong too. I just know it happened after the automatic update last week. Is there a way to go back to the previous update?

[trter10]

Yeah I wish I know what was wrong too. I just know it happened after the automatic update last week. Is there a way to go back to the previous update?

Yes but it will wipe all your data.

[juanitorus]

Lol, what data! I did the factory reset like 5 times already and forgot to save my contacts, opps, so the only thing that was saved was my pictures. So I am all ears

[trter10]

Lol, what data! I did the factory reset like 5 times already and forgot to save my contacts, opps, so the only thing that was saved was my pictures. So I am all ears

Oh haha alright

You could flash an RUU and it might help, it replaces every file on your phone with the 2.11.605.9 versions

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[stevehath]

I'm having the same problem since the recent 2.11.605.19 update. Seems like I can pull the battery out, then after boot, I can use all of the screen for about 5-10 minutes before I lose functionally of the right side in portrait. I have a stock setup and haven't dropped the phone. So far I'm trying to remove as many apps as I can, but haven't figured out what is causing this yet.

[stevehath]

I was able to solve my problem by doing the Verizon/Thunderbolt hard reset that involved erasing my phone's data. When the phone came back up, I no longer had the problem with the right side of my screen.

-Steve

[stevehath]

Update: After a couple of hours, my problem came back. I tried to do the hard reset again, hoping I could narrow the problem down to a bad app, but after the second hard reset, I still have problems with the screen. I'm thinking this is a hardware problem at this point.