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Every 6 days all my text messages delete themselves in the night

This is a discussion on Every 6 days all my text messages delete themselves in the night within the HTC Thunderbolt Rescue Squad forums, part of the HTC Thunderbolt Support category; I have had my phone since March 22, at that time I did a backup with a market app. Since then my phone has deleted ...

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  1. #1
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    Every 6 days all my text messages delete themselves in the night

    I have had my phone since March 22, at that time I did a backup with a market app. Since then my phone has deleted all of my texts twice the latest time being last night. It deletes them from the stock messaging app and the Handcent app that I use as well. My Droid never did this in the year that I had it, it's really frustrating. I have now lost all the messages in the last week-some of which were important and I hadn't done a new backup yet (my lack of forsight). I have checked all my settings and they are not set to delete when limits reached.

    Is there some pre-programmed thing in the phone that does that?
    How can I get them back?
    What can I do to stop this?

    Thanks for the help.



  2. #2
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    I am not sure if this will fix the issue or not but....... go into your app drawer and go to the stock messaging app. Once in the stock messaging app click menu > settings > then scroll down and make sure "Delete old messages" is NOT checked. If it is uncheck it and you should not loose any more messages.



    XOOM - rooted
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  3. #3
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    It wasn't checked but I will see if it happens again next weekend I just dont get it.

  4. #4
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    Well here is hoping that you do not loose them anymore!! Keep us posted



    XOOM - rooted
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    Also come visit us at our sister forum http://www.droidforums.net/

  5. #5
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    This is the exact same thing that has happened to me this morning.... Very upset about it... I don't have an answer and my box was checked for deleting old messages either... I hope it doesn't happen again... i have only had my phone for about 2 weeks... soooo not cool...

  6. #6
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    Use handcent or Go sms. They can save a backup for you

  7. #7
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    I have had the same exact problem with my Thunderbolt and it's getting to be very frustrating.

    Quote Originally Posted by Capt.D View Post
    Use handcent or Go sms. They can save a backup for you
    I use Handcent, but I'm pretty sure they charge you to save a backup log.

  8. #8
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    I'm also having the same problem. All my text messages get delete about every two weeks. I use "sms backup and restore" app to backup my text messages daily as a work around.

  9. #9
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    this is a known issue from VZW guys..... It has happened to me 4 times recently. They are hoping to get an update out shortly to fix some of the bugs on the device

  10. #10
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    Very Bad problem here, folks!
    I wish I had known about it before now. I could have done some type of backup.
    But here is some additional information. my thunderbolt does not also display any text messages , even new text messages ! I think this is an additional problem that needs to be addressed as well.


 
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